Management



LAN Maintenance Tasks




Optional Remote Control Setup


Daily Event Monitoring


Monthly Event Reporting


Regular Itemized Service Support and Package Deal Included


Discount for Itemized Service Support and Package Deal


PC and Server Management


  • Phone support
  • Application Server Management
  • Remote Control Support
  • Service Availability Monitoring
  • On-Site support
  • Update & Patch Management
  • Event Log monitoring
  • Log Maintenance
  • Drive Space Monitoring
  • Printer Setting Management
  • User Account Administration
  • File Sharing Permission Administration
  • Security Administration
  • Virus Definition & Prevention
  • Backup & Recovery


Network Management


  • Firewall Management
    The creativity and persistence of malicious hackers requires that firewall management be an active process. We'll keep an eye on your firewall, as well as the latest security trends, and make sure you stay current.

  • VPN Management
    A VPN creates a secure "tunnel" by which you can access your network remotely. OpenChapter, Inc. can establish, manage, and support your firewall services for you.

  • Router Management
    OpenChapter, Inc. will ensure your router is configured properly to optimize network performance and ensure critical business systems run.

  • Asset Management
    OpenChapter, Inc. will work with you to review your corporate assets and develop a lifecycle plan for both software and hardware. This process will ensure that each member of your team is working with the right technology which will increase workforce productivity.

  • WAN Management